MATcH-MED Checklist

MATcH-MED
Checklist for Evaluating the Usability of mHealth Aplications in Smartphones

Do you want to evaluate the usability of an application for touchscreen phones, but you can't perform a usability test?
You can do a heuristic evaluation filling out this form. As a result, you will know the usability rating of your application
and its position in the ranking of applications that have already been evaluated. More information here.

Application	*	Version
Phone model		Platform	*	Android	iOS	Other
E-mail			* required fields

You have to check Yes (if the application satisfies the question), Partially (if it does satisfy partially the question), No (if it does not satisfy the question) or Not applicable (if it does not cover the item evaluated by the question).

Heuristic 1: Visibility and application status

1. The user is informed of what is happening in the app through feedback and clear, concise and appropriate information display.

Ex.: after the user sends a message the app displays a confirmation message like “Message sent”.

Yes
Partially
No
Not applicable

2. Selected components are highlighted, while disabled components are “grayed out” or omitted.

Ex.: Buttons, selected text, icons, selection box, menus, etc.

Yes
Partially
No
Not applicable

3. Critical and contextual information, like the battery status, date/time, internet connection, etc., are prioritized and visible.

Ex.: the app screen does not cover the battery status.

Yes
Partially
No
Not applicable

Heuristic 2: Match between application and the real world

4. The control labels are consistent with their actions.

Ex.: the label “Patients” goes to the patient’s screen.

Yes
Partially
No
Not applicable

5. The information is displayed in a logic and natural way.

Ex.: the options on a list are alphabetically organized.

Yes
Partially
No
Not applicable

6. Menu options and labels can be quickly understood.
Yes
Partially
No
Not applicable

7. Icons, images and other interface components are concrete and familiar.

Ex.: to add a new patient, the icon is the symbol of a person and a plus sign.

Yes
Partially
No
Not applicable

8. The colors used correspond to common expectations about color coding.

Ex.: the red color is used to alert problems, not to confirm user’s actions.

Yes
Partially
No
Not applicable

9. The terms used should be understood by the users.

Ex.: the use of of standardized vocabulary for physicians, like UML or SNOMED.

Yes
Partially
No
Not applicable

Heuristic 3: User control and freedom

10. The users can navigate back and forth on the application.
Yes
Partially
No
Not applicable

11. The user can save work in progress to continue later.

Ex.: save a form partially completed.

Yes
Partially
No
Not applicable

Heuristic 4: Consistency and standards

12. The interface elements follow a standard terminology.

Ex.: to confirm data input the app always uses “Submit” or “Send”, but not both.

Yes
Partially
No
Not applicable

13. The navigation and layout of the app are consistent.

Ex.: menus, confirmation buttons and text areas always appear on the same position between screens.

Yes
Partially
No
Not applicable

14. The interface style is consistent throughout the screens of the app.

Ex.: the same set of colors and shapes is used on all screen.

Yes
Partially
No
Not applicable

15. The app follows platform conventions.

Ex.: in iOS apps the return button is always on the top left of the screen.

Yes
Partially
No
Not applicable

Heuristic 5: Error prevention

16. The variation of parameters (maximum and minimum values) is indicated.

Ex.: when entering a dosage of a drug, the minimum and maximum limits are indicated.

Yes
Partially
No
Not applicable

17. Menu options are logical, different and mutually exclusive.
Yes
Partially
No
Not applicable

18. The app requires complex procedures to confirm risky actions that may cause accidental errors.

Ex.: the sliding required to unlock the phone.

Yes
Partially
No
Not applicable

Heuristic 6: Recognition rather than recall

19. All the necessary information for the user to complete the tasks is visible and/or easy to find.

Ex.: when reporting an exam, the user can visualize the patient’s information on the same screen.

Yes
Partially
No
Not applicable

20. The same color coding is used for quick identification and rememberrence.

Ex.: unreported exams have a red icon, and reported ones have a blue icon.

Yes
Partially
No
Not applicable

21. The app provides all the necessary information.

Ex.: when the user is reporting an exam the app provides all the necessary data.

Yes
Partially
No
Not applicable

22. Menus are balanced, not too deep nor too wide.

Ex.: the menu does not have too many items or levels.

Yes
Partially
No
Not applicable

Heuristic 7: Flexibility and efficiency of use

23. The main functionalities of the app are easy to access.

Ex.: the main functionalities can be reached with few taps.

Yes
Partially
No
Not applicable

24. Related functionalities are next to each other.

Ex.: the button to add patients is next to the list of patients.

Yes
Partially
No
Not applicable

25. The time required to complete the tasks is adequate.
Yes
Partially
No
Not applicable

26. Data input and navigation are minimal.
Yes
Partially
No
Not applicable

27. The necessity of scroll is avoided.

Ex.: all the content fits on the screen.

Yes
Partially
No
Not applicable

Heuristic 8: Aesthetic and minimalist design

28. The visual design is appealing.
Yes
Partially
No
Not applicable

29. The screens are “clean”, displaying only necessary information and important components.
Yes
Partially
No
Not applicable

30. The content is always visible and not covered by other interface components.

Ex.: the virtual keyboard does not cover important parts of a screen.

Yes
Partially
No
Not applicable

31. The use of available screen space is maximized.

Ex.: the entire screen is used to display content.

Yes
Partially
No
Not applicable

Heuristic 9: Physical Interaction and Ergonomics

32. The "touch" action components are sized so that users can touch them easily with their fingers. The contact zone of the controls is the size of the icon displayed on the screen.
Yes
Partially
No
Not applicable

33. The buttons have a suitable distance from each other to prevent the user from pressing the wrong button.
Yes
Partially
No
Not applicable

Heuristic 10: Readability and glanceability

34. It is possible to quickly visualize information.
Yes
Partially
No
Not applicable

35. Important information is highlighted.

Ex.: highlighted with bold font.

Yes
Partially
No
Not applicable

36. There is good color contrast between images, texts, icons and the background.
Yes
Partially
No
Not applicable

37. Visual cues are used to separate unrelated content.

Ex.: blank space.

Yes
Partially
No
Not applicable

38. The content is easy to read.
Yes
Partially
No
Not applicable

39. Texts are presented in an organized way.

Ex.: the texts have adequate alignment and spacing between lines.

Yes
Partially
No
Not applicable

40. Icons and images have appropriate size and resolution.

Ex.: exam images are big enough that it’s possible to comprehend its meaning.

Yes
Partially
No
Not applicable

41. Text fields fit on screen.
Yes
Partially
No
Not applicable

Heuristic 11: Workflow

42. It is clear where to start activities.
Yes
Partially
No
Not applicable

43. The screenflow corresponds to the activities flow of the user.

Ex.: the app presents its functionalities in a similar order to the one the user does without the app.

Yes
Partially
No
Not applicable


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	Software Quality Group - GQS National Institute for Research and Technology on Digital Convergence - INCOD Department of Informatics and Statistics - INE Federal University of Santa Catarina - UFSC 88.049-200 Florianopolis - SC Brazil gqs@incod.ufsc.br	SUPPORT
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